Cancellations and Refund Policy
MARIAH WILDERNESS EXPEDITIONS
P.O. Box 1160, Lotus, CA 95651 530-626-6049 – firstname.lastname@example.orgPARTICIPANT RESPONSIBILITY: While most of our trips are not strenuous, they can be a dramatic change in routine and do involve some risk. Participants are responsible for selecting a trip appropriate to their abilities and be of sufficient good health to undertake the trip. Each participant, or the parent or legal guardian of a participating minor, must sign a Waiver and Assumption of Risk form before beginning a trip. When the participants arrive for the trip and we determine that the trip is not appropriate to their abilities, then we reserve the right to change the trip to a different river on that day. If no other river is appropriate, then we reserve the right to not take the person(s) on a river trip. NO CREDIT, CANCELLATION, OR DATE TRANSFER WILL APPLY.
Due to our limited trip sizes, we turn away others once your reservation has been submitted. If you must cancel your trip, please notify us as soon as possible. Upon receipt of a written notice, 31 days or more, prior to your launch date, you will receive a full refund less your deposit. Any cancellation made within 30 days of the trip will not be subject to a refund. You may, however, substitute another person with no penalty. If you are utilizing a promotional voucher or gift certificate for payment, and you wish to change the date of your trip 31 days or more prior to your scheduled date, there will be a $50/person penalty for one-day trips and a $100/person penalty for two-day trips. Within 30 days of a trip there are no refunds allowed. Although it is highly unlikely, we reserve the right to cancel or modify a trip due to insufficient reservations, water conditions, weather, or other conditions beyond our control. There will be a full trip credit issued for any trip cancelled by Mariah Wilderness Expeditions. Our financial liability is limited to the amount paid to Mariah Wilderness Expeditions and shall not cover any other costs incurred by trip members.
Responsibility / Trip Insurance
Despite the safety of rafting, prospective participants must understand that all river voyages involve some risk. Mariah Wilderness Expeditions assumes no responsibility for injury to trip members, their personal belongings, or for time or expense incurred. We therefore require all trip members to sign a liability release and assumption of risk form prior to embarking on a trip. The determination of any participant’s fitness for a river trip is the sole responsibility of said participant. Trip cancellation, accident and baggage insurance is very important. Such coverage will protect you against the possibility of expensive emergency medical aid or evacuation, loss of baggage due to theft or damage, and cancellation of your trip due to illness or other unforeseen circumstances. Please call us for further information. All prices are subject to change without notice. Note: All river trip prices are subject to a land and river use fee of 8%.